When a pipe bursts on a cold January morning or a drain backs up without warning, the question is simple: who picks up the phone and gets it handled? MCM Plumbing & Drain Cleaning covers Grafton and the surrounding Ozaukee County area for the full range of residential and commercial plumbing work. That means drain cleaning, leak detection, water heater repair and replacement, sewer line service, sump pump installation, fixture work, repiping, and emergency calls. We do not pump septic tanks, service drain fields, or work on heating and cooling equipment. What falls on the plumbing side of those lines is ours to handle.
Every home's plumbing tells a different story, and a town like Grafton has a housing stock that reflects it. Older homes on original supply lines, basements that face real pressure each spring, and properties where the plumbing has been patched and added to over the years. We work with homeowners managing a single repair and property managers keeping multiple units running. Call for a quote at (414) 414-2993 and we will take it from there.
Same-day service is often available, and for situations that cannot wait, we answer calls every day from 5:30 AM to 9:00 PM. When you call, you get a rate on the phone before anything is scheduled. You are told what the price covers, and you decide whether to move forward with the full picture in front of you.
For tenants, we coordinate access the same way we would with any occupied property. For businesses that need to stay open during a repair, we work around the schedule where the job allows. If water is actively running somewhere it should not be, tell us that when you call and we will treat it accordingly.
We do not route calls through a queue or ask you to wait for a callback. Reach out and a plumber will follow up.
Not every plumbing call looks the same, and the kind of property involved shapes the job before we arrive. A newer build with accessible supply lines is a different situation from a home where the pipes run through finished walls and nobody has a clear picture of what is back there. We assess what is in front of us, explain what we find, and give you a clear path forward.
Some calls start with a symptom and no obvious cause. A drop in water pressure across the whole house, a wet spot on a ceiling with no visible source, a drain that backs up in one room when a fixture runs in another. These take diagnosis before they take repair. We trace the problem to its source and explain what we are looking at before any work begins. Code-compliant plumbing on every job means the repair holds up whether the property is owner-occupied or tenant-occupied.
A fixture or appliance that has reached the end of its useful life is a different kind of call. Water heaters that fail, corroded supply lines that have narrowed from the inside, shutoff valves that will not close when you need them to. These are not patch jobs. We assess what needs to come out, discuss the options with you, and handle the replacement correctly the first time. We'll make your plumbing sound again.
Bathroom remodels, kitchen updates, and additions all need plumbing rough-in and finish work done to code. If you are planning a project and need the plumbing side handled, we coordinate with whatever else is happening on the job. We handle new fixture installation, supply and drain rough-in, and connection to existing lines. The full breakdown of what we cover is on the service page.
Real experience. Local knowledge. Ready to plumb.
The calls we take in this area follow patterns the regional climate drives every year. The job types below come up regularly, and each one has its own set of conditions that bring it to the surface.
Most homes in this part of Wisconsin sit on basements, not slabs, so a slab leak is less common here than in other parts of the country. When it does occur, usually in a garage floor or a commercial slab, locating the leak without tearing up the full surface takes the right approach. We find the source, assess the best repair path, and handle it with as little disruption to the concrete as the job allows.
A water heater that stops producing hot water is an urgent problem in any season, and more so in the middle of a Wisconsin winter. We repair and replace both tank and tankless units, working with gas and electric models. When a unit is aging and showing signs of corrosion, sediment buildup, or inconsistent output, we walk you through whether a repair makes sense or whether replacement is the more practical call for the long run.
Older homes in Grafton sometimes carry galvanized steel supply lines that have corroded from the inside, reducing pressure and affecting water quality at the tap. Polybutylene pipe, installed widely in homes built between the 1970s and 1990s, is prone to failure and is no longer considered an acceptable supply material. When either shows up in a home, we assess the scope and handle full or partial replacement with copper or PEX. Experienced plumbers who respect your home handle every repipe job, which means careful work inside walls and under floors with clean results when the job is done.
A failing pressure regulator can cause water pressure to run too high or drop too low across the whole house. High pressure stresses fittings, valves, and appliances. Low pressure makes every fixture frustrating to use. A regulator replacement is a straightforward job when the diagnosis is clear, and it resolves pressure problems that would otherwise keep coming back regardless of what else gets repaired.
The price for a plumbing job depends on what the work actually involves: the type of repair, how accessible the pipe or fixture is, what condition the surrounding plumbing is in, and whether anything unexpected turns up once the job is open. A simple faucet swap in a bathroom with accessible shutoffs is a different scope from a supply line repair inside a finished wall.
When you call, you get the rate on the phone before anything is scheduled. If the scope changes once we are on the job, we explain what we found and confirm the revised picture before continuing. Plumbing done to the standard the next inspection expects is what every job here is built around, and that standard does not change based on the size of the property or the urgency of the call.
Do not let a small leak turn into a flooded floor. The sooner we look at it, the simpler the fix usually is. We'll take care of the pipes from here.
There is a meaningful difference between a plumbing problem inside the property and one that lives in the ground outside it. The sewer line that runs from your home out to the municipal connection is ours to service. We clear blockages in that line, repair damaged sections, run camera inspections to see what is happening inside the pipe, and handle trenchless sewer repair where the pipe condition and the site allow it.
What we do not service is what comes after the line reaches a septic tank, or the tank and drain field themselves. If your home connects to the municipal sewer, we handle the full run from the cleanout to the city tap. If there is a question about where the problem sits, that is something we work through on the call before anyone is dispatched. We find the leak. We fix the line. We test the pressure.
"It's backing up everywhere."
When a single fixture drains slowly or not at all, the blockage is almost always in the branch line serving that fixture. A plunger or a cable auger at the drain is usually the right starting point. When multiple drains in the house back up at the same time, or when flushing a toilet causes water to rise in a tub or floor drain elsewhere in the home, the blockage is in the main line and the approach changes entirely.
We assess which situation you are dealing with before we arrive so we bring the right equipment. For main line blockages, we clear the line and use a camera to confirm the pipe is clear and in acceptable condition. For recurring clogs in the same fixture, we look at whether the problem is in the branch line or whether something further down is contributing. A straightforward choice for homeowners and property managers who want the work done once and done correctly.
If the scope is still open, our plumbing work page is the place to start.
We serve Grafton and the surrounding communities throughout Ozaukee County. If you are in any of the following areas, we cover you:
Plumbing here gets handled by people who answer to this community. Work is performed by licensed plumbers who know the housing stock and the conditions this part of Wisconsin puts on a plumbing system. If you are unsure whether we reach your address, call and we will confirm.
Any leak that is actively wetting a floor, wall, or ceiling, any pipe that has burst or split, and any situation where you cannot isolate the flow with a shutoff valve all qualify as urgent. Slow drips at a faucet or fixture can usually wait, but if water is moving somewhere it should not be and you cannot stop it, call us right away.
Yes, and it genuinely helps. Knowing whether multiple drains are affected, whether there is an odor, whether pressure has dropped, or whether the problem is intermittent or constant lets us bring the right equipment and give you a more accurate picture of what the visit will involve before we arrive.
We coordinate access the same way we would for any occupied property. When you call, let us know that a tenant will be present, and we work with whoever is on site to get the job done. If a decision needs to be made mid-job that goes beyond what the tenant can authorize, we reach out to you directly before proceeding. The goal is a completed repair with no loose ends on either side of the arrangement.
Get to the main shutoff valve and turn off the water supply to the whole house. Once the flow is stopped, call us at (414) 414-2993 and describe what you are dealing with so we can determine how quickly we need to get someone out.
Supply source, water pressure, and pipe material can all vary between adjacent municipalities. Letting us know the address when you call is enough for us to work from. We assess what is actually in the building once we arrive rather than assuming anything based on location alone.
Larger jobs require more scheduling lead time than a single-fixture repair, and the exact amount depends on the scope and what materials are needed. Call us to describe the project and we will give you a realistic picture of when we can get it started.
It does, in practical ways. Homes built several decades ago are more likely to carry galvanized steel supply lines, older shutoff valves, and drain systems that have been patched and extended over the years. That means pressure problems, recurring leaks at fittings, and supply lines that have narrowed from the inside are more common than in newer construction. When we assess a home like this, we look at the full picture rather than just the immediate fault, because one problem often points toward others nearby.
It can. Crawl spaces vary in height, accessibility, and condition, and pipes in them are more exposed to cold air than pipes inside a conditioned basement. We work in crawl spaces regularly and account for access and insulation needs as part of the job.
MCM Plumbing & Drain Cleaning is available every day from 5:30 AM to 9:00 PM. Same-day appointments are often available, and urgent calls are handled as a priority within those hours. Call (414) 414-2993, tell us what is going on, and get the information you need before anything is scheduled. There are no forms to fill out and no waiting for someone to call you back.
We cover these neighboring areas too: Yorkville, Mount Pleasant, Sturtevant, Union Grove, Somers. See the whole of our service area list.
Below is a plain look at the plumbing work we handle in Grafton and across Ozaukee County. Each row covers what the service includes, who it fits best, and one practical note worth knowing before you call. If a job on your list is not here, ask on the call and we will tell you whether it falls in our scope.
| Service Type | What the Job Covers | Typical Situations | Helpful to Know |
|---|---|---|---|
| Sump Pump Installation | new sump pit and pump installation, replacement of failed units, discharge line routing, assessment for homes without existing systems | Basements at risk during spring snowmelt or homes without an existing sump system | The water table in parts of Grafton rises significantly in spring. A working sump pump is real insurance. |
| Frozen & Burst Pipe Repair | locating the frozen or burst section, supply shutoff and flow stop, pipe repair or replacement, assessment of why the pipe froze | Homes with pipes in exterior walls, crawl spaces, or unheated garages during Ozaukee County winters | We look at the cause after the repair so the same pipe does not freeze again next season. |
| Emergency Plumbing | burst pipe response, major active leaks, complete loss of hot water, main shutoff and supply isolation | Any situation where water is actively damaging the home or service cannot wait | We are open every day from 5:30 AM to 9:00 PM. Same-day service is often available for urgent calls. |
| Water Heater Repair & ReplacementMost Popular | tank and tankless units, diagnosis of heating and pressure issues, full unit replacement, sizing and option walkthrough | Households with no hot water, rusty water, or a unit past its useful life | Replacement is often the more practical call once a tank is showing multiple symptoms. |
| Water Pressure & Shutoff Valve Repair | pressure regulator diagnosis and replacement, shutoff valve repair and replacement, whole-house pressure check, fixture-level valve service | Homes with pressure that has dropped, spiked, or varies room to room | Galvanized pipe that has corroded from the inside is a common cause of pressure loss in older Grafton homes. |
| Faucet & Fixture Installation | faucet repair and replacement, shower and tub valve service, sink and fixture installation, remodel rough-in and finish work | Renovation projects or fixtures that drip, leak, or will not hold temperature | Proper connection at installation prevents slow leaks that show up weeks later behind the wall. |
| Toilet Repair & Installation | running and leaking toilets, flush valve and fill valve replacement, full toilet replacement, new installation for remodels | Homeowners dealing with a running toilet, a leak at the base, or a full replacement | A running toilet can waste a significant amount of water before it becomes obvious on the bill. |
| Drain Cleaning & Clog Removal | sink, tub, and shower drains, floor drains and laundry lines, main line clearing, hydro jetting for stubborn blockages | Homeowners or tenants with slow or fully blocked drains | Multiple slow drains at once usually point to the main line, not individual fixtures. |
| Pipe Insulation & Winterization | insulating exposed supply lines, frost-free hose bib installation, outdoor line shutdown and drain, crawl space and rim joist pipe protection | Homeowners preparing for winter or following a prior freeze event | Scheduling in fall, before temperatures drop consistently, takes far less time than repairing a burst pipe in February. |
| Leak Detection & Repair | supply line and joint leaks, fixture connection leaks, hidden leak tracing, pipe repair after locating the source | Anyone seeing water damage, high bills, or moisture with no obvious source | Finding the source before cutting into walls saves time and material on the repair. |
| Garbage Disposal Service | disposal repair and reset, full unit replacement, electrical and drain connection check, installation for new or remodeled kitchens | Kitchens with a disposal that hums, jams, or leaks at the sink flange | A humming disposal that will not spin usually has a jammed plate, which is often a quick fix. |
| Sewer & Main Line Service | main line clearing and cleaning, root intrusion removal, camera inspection of the line, repair or replacement of the line to the village tap | Homes with backups affecting multiple fixtures or suspected line damage | We work the line from the cleanout to the village connection. We do not service septic tanks or drain fields. |
Call us at (414) 414-2993 and we will walk you through what the job involves, what it typically runs, and when we can get someone out to you.
(414) 414-2993